According to the OECD’s ‘2019 Digital Government Index’ report, South Korea was ranked number-one among the 33 member states followed by UK, Colombia, Denmark, and Japan.
The OECD said the top five highest-ranked countries have made consistent and comprehensive efforts to implement a digital government.
This includes using technology to change the way the public sector operates, such as sharing data between public sector organizations.
“This clearly acknowledges the government’s efforts to provide administrative services to the citizens digitally. This includes promptly handing out ‘COVID-19 emergency disaster relief funds’ to overcome the economic crisis.”
South Korea scored especially well for the amount of effort toward digital reform made by the government.
It also ranked the highest for delivering services digitally to its citizens.
The OECD said this digital paradigm shift has become crucial due to the COVID-19 pandemic, as lockdown periods forced public sector organizations to rely on digital systems.
Bae Eun-ji, Arirang News.